Contact us

We are here to provide you with exceptional service and respond to all your requests. Your feedback is essential to us, and we look forward to helping you in any way we can.
  • Contact.mastercolis@gmail.com

    Master Colis

    Our commitments

    Guaranteed pleasure

    Discovering a lost package is a unique experience, filled with surprises, fun, and sometimes even magic. At Master Colis, our mission is simple: to offer you a joyful experience every time you open it.

    Surprise value

    Our lost packages can contain valuable items, perfect for keeping for yourself, giving as gifts, or reselling. Sometimes, you'll even find gold bars in them, as you can see in our gallery.

    Act for the planet

    At Master Colis, the fight against waste is at the heart of our actions. All our pop-up stores are eco-designed using recycled materials to reduce our environmental impact.

    Buy with confidence

    Fast shipping

    Delivery throughout Europe.

    100% secure payment

    By credit card.

    A team at your service

    Monday-Friday 10am-6pm

    Lost packages

    Certified

    Our customers testify

    Laura M.

    I ordered a 5 kg package out of curiosity... Result: only great surprises! I even received a new pair of headphones. I would definitely recommend it.

    Sophie T.

    Fast delivery, very responsive customer service. My package contained lots of useful little items, I'm delighted. And what's more, it's eco-friendly, I love the idea.

    Nicolas V.

    Ordering a lost parcel was a gamble… and I don't regret it at all. I received some really cool items, including a watch and wireless headphones. I'll probably try a bigger package next time.